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Understand your water meter

Understand your water meter

All you need to know about your water meter.

Your water meter measures how much water you use. At most properties, the water meter is located right at the front.

Our staff and authorised contractors will enter your property to read and service the meter. The meter should be accessible so it can be read regularly.

If we cannot read your meter, your account will be based on an estimate of your water consumption for the billing period.

Please call us on 1300 361 644 to report a water meter service fault.