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Contact us

Contact us

There are lots of ways for you to get in touch, so please choose what suits you best from the options below.

You can report an emergency, service interruption or fault 24 hours, 7 days on 1300 361 644. For account and general enquiries, we're available between 8:30am and 5:00pm, Monday to Friday (excluding public holidays).

Contact form

Telephone

General enquiries – 1300 361 622
Billing enquiries – 1300 361 633
Emergencies, service interruptions and faults – 1300 361 644

Email

info@newater.com.au

Do not submit an emergency or fault via email. Please call 1300 361 644 any time, any day.

Write

North East Water
PO Box 863
Wodonga VIC 3689

Visit

North East Water
83 Thomas Mitchell Drive
Wodonga VIC 3690

Social media

Twitter | Facebook

We're online 8:30am - 5:00pm, Monday to Friday and aim to respond to your query within 4 hours.

Media

Media enquiries only:

T| 02 6022 0563
M| 0417 755 363
E| communications@newater.com.au

ABN

97 364 605 415

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