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Precautionary Boil Water Advisory - Cudgewa

28 January 2020

The integrity of the Cudgewa treated water basin has been compromised following the recent fires which has led to possible contamination. This has resulted in potentially unsafe water entering the Cudgewa reticulation system and customer taps.

Following consultation with the Department of Health and Human Services, North East Water, is issuing a precautionary boil water advisory until the water is safe to drink again. North East Water will be undertaking super chlorination combined with flushing to be followed by further laboratory testing. Until we can guarantee that the water is safe to drink again, we ask customers to boil their water. The drinking water in Corryong remains safe to drink.

Customers are advised to bring water to a rolling boil prior to drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth and making ice until further notice.

To ensure water is safe for consumption:

  • Heat water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle (kettles with automatic shut-off switches are suitable);
  • Allow water to cool before use;
  • Store water in a clean, closed container for later use; and
  • Caution should be taken to prevent scalding from boiling water.

Unboiled water can be used for showering and bathing, flushing toilets, washing dishes and clothes and garden watering. Ensure water is not ingested whilst bathing.

Contaminated water can cause gastro like symptoms. If customers experience any of these symptoms please seek medical advice from your GP. Advise your GP about this notice.

North East Water will advise customers via a door knock and letter drop when the water is safe to drink again.

North East Water apologises for any inconvenience that this may cause, but it is working to restore a normal water supply as soon as possible.