Bulk treated water is available for water carriers, contractors or property owners via our standpipes.
North East Water has a number of standpipes where bulk treated water can be obtained by water carriers, contractors or property owners not connected to the town water supply.
We will assess an application and provide one of the following key types:
An account key is used by large, commercial water carriers. The system records details each time a standpipe is accessed including the date and time, the location of standpipe and the volume taken. An invoice will be sent by Avdata at the end of each month. Each account key costs $35 and must be collected from our Wodonga head office as billing details and signature are required.
A prepaid key is designed for customers who take smaller volumes of water from one or more nominated standpipes. A customer can purchase a key for $50 which includes $15 of water pre-loaded onto it. Water can then be taken until the limit on the key is reached. Keys are recharged online at or via phone (phone admin fee applies). Pre-paid keys can be collected from our Wodonga head office or we can arrange delivery.
The standpipes allow ground level filling only as they do not have an overhead outlet. Each standpipe is fitted with a Victorian CFA thread male outlet and the customer must connect to the standpipe using a hose with a female CFA fitting.
Water meters that sit above the ground are vulnerable to damage in cold temperatures.
Building a new structure in the backyard? Make sure you get our permission if it’s going over a water or sewer main.
We want to help make your life easier, so you now have the option to swap envelopes for email bills.