Never Ever

Never Ever

Some things should never go down drains or toilets

Flushing the wrong things down the toilet, or putting strange substances down the drain, dramatically affects our ability to process and treat sewage. Not only can certain items damage household plumbing, they can block sewer pipes resulting in overflows of raw sewage at customer properties or even lead to environmental issues in streams and rivers. They can also cause major problems at our wastewater treatment plants, affecting processes and endangering the safety of staff.

You can avoid all of this by following the advice given below.

Wet Wipes

Wet wipes don’t disintegrate like toilet paper and get stuck in places where they shouldn’t. Never Ever flush:

  • wet wipes
  • baby wipes
  • disposable wipes
  • moist wipes
  • antibacterial wipes
  • cleaning wipes
  • flushable wipes

NEVER EVER flush wet wipes (even if the package says they're flushable) - ALWAYS dispose of them in the rubbish.

Click here to view a Choice video that shows how wet wipes don't breakdown like toilet paper. 

In the bathroom

Certain waste products will cause blockages and clog up our water treatment plants. Always put the following items into the bin:

  • wet wipes
  • plastics and wrappers
  • nappies and incontinence pads
  • sanitary napkins and tampons
  • surgical bandages
  • cotton buds
  • condoms
  • razor blades
  • syringes
  • non-biodegradable pharmaceutical products

NEVER EVER flush any of these items down the toilet or basin.

In the kitchen

Fats, oils and food scraps can block drains and pipes under your home. You can avoid these costly blockages if you always:

  • wipe your pots and pans with paper towel after cooking
  • pour fats and oils onto your compost heap or garden
  • use a sink strainer to capture scraps
  • put food scraps (peelings, tea leaves, coffee grounds, etc.) into compost
  • bin the small, sticky labels on fruit and vegetables (they’re not biodegradable)

NEVER EVER put fats, oils, food scraps and other non-biodegradable matter down the sink.

In the laundry

The average household uses three times the amount of detergent it really needs. And many detergents contain phosphate, which can harm the environment and contaminate recycled water. It makes sense to always:

  • buy detergents that are phosphate-free
  • reduce the amount of detergent you use, particularly if clothes are not heavily soiled
  • use liquid detergent as an alternative

NEVER EVER put household cleaners and detergents containing phosphate down the drain.

Handling chemicals

Hazardous chemicals can corrode sewerage pipes and damage the environment. They can also produce gases that threaten the health of the people who maintain our sewers.

Ensure the following materials are always properly disposed of:

  • paints
  • thinners
  • fuels
  • lubricants
  • oils
  • pesticides
  • household glues or building adhesives

NEVER EVER pour any of these substances down the drain. Use Sustainability Victoria’s 'Detox Your Home' program or 'Paint Drop-off' program. Click on the links below for further information:

  • chemical drop off events - click here
  • paint, batteries and fluorescent light drop off centres and information - click here


Never Ever Brochure (PDF 2093 KB)