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Contact us


General enquiries – 1300 361 622

For general enquiries, we are available:

  • 8.30am – 5.00pm, Monday — Thursday
  • 8.30am - 4.20pm, Friday

Billing enquiries - 1300 361 633

For questions regarding your bill, we are available:

  • 8.30am – 5.00pm, Monday — Thursday
  • 8.30am - 4.20pm, Friday

Emergencies & Faults – 1300 361 644

To report emergencies and faults, such as a burst water main, we are available 24 hours a day, 7 days a week.


 

Postal address

PO Box 863
Wodonga VIC 3689

Street address

83 Thomas Mitchell Drive
Wodonga VIC 3690

Telephone

General Enquiries - 1300 361 622

Billing Enquiries - 1300 361 633

Emergencies - 1300 361 644

Switchboard - 02 6022 0555

Fax - 02 6024 7454

Reception opening hours

8.30am – 5.00pm, Monday – Friday

Communication Assistance

If you require access to interpretation or translation services, please call 131 450 and ask to contact 1300 361 622.

If you are deaf, or have a hearing or speech impairment, please contact us through the National Relay Service (www.relayservice.com.au):

  • TTY users phone 133 677 then ask for 1300 361 622
  • Speak and listen users phone 1300 555 727 then ask for 1300 361 622
  • Internet relay users connect to the NRS (https://internet-relay.nrscall.gov.au/) then ask for 1300 361 622