Fire Services

Fire services may be metered or un-metered. Most large-scale businesses in our region have unmetered fire services as this allows increased water flow in the event of a fire.

Water from a fire service is only allowed to be used during an emergency situation and the service must be resealed. We will allow a seal to be broken in cases of fire drill training or equipment testing.

In the event of any accidental seal breakage the property occupier must advise us within two days.

North East Water will carry out an inspection of fire seals every 12 months.


North East Water can inspect the fire service seals at any time and may impose a reseal charge if any seal is broken.

The Corporation may also impose further penalties in accordance with the Water Act 1989.

The property occupier is required to periodically maintain fire service equipment in accordance with the relevant Australian Standards.

Typical Requirements

The typical requirements for a fire service connection are given in the Victorian Building Authority Technical Solution Sheets.

The fire service can be a separate tapping on the main or a combined fire and general service complying with the arrangements given in the VBA technical solution sheet.

Maintenance of Fire Services

The property owner is responsible for maintaining a fire service. This includes all pipework and fittings up to the Corporations water main. Seen the Maintenance of Water Services Fact Sheet 2 for further details.

Static Pressure Reading/Flow and Pressure Test

When a property has a fire service connected to a water main, we do not guarantee the main can supply sufficient water volume or pressure to meet that property’s fire fighting needs.

Consultant engineers and others designing a fire protection system for a building can request information North East Water to provide information regarding the available water pressure and flow rates. The closest available point on the water reticulation is used to take measurements and these are evaluated using North East Water’s hydraulic models.

The Request for Static Pressure Reading/Flow and Pressure Test is made using our electronic application form.

A charge applies for the readings to be taken and a test report to be provided.

The information supplied in the test report will indicate if additional measures such as on-site fire water storage or pressure boosting are required.