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Your Bill Explained

Your water bill explained

For a detailed explanation of your water bill, click here.

Is your water account higher than expected? Below are some of the common reasons for unexpected water use:

Season - Water use tends to increase over the warmer months, so remember to compare with the same time last year, rather than with your previous bill.

Automatic watering systems - Automatic systems can be the forgotten source of water in many homes. They are the most common reason for unexpected water use, especially if they are programmed to turn on overnight.

More people in the house - Have you had guests stay? Two extra people in your household will increase your water consumption by around 300 litres per day. Multiply that by a week or two and you will see a jump on your consumption graph.

Hidden Leaks - Leaks can occur anywhere on your property, they waste substantial amounts of water and may be hidden from view. To check for leaks, make sure that there is no water being used within the house or garden. Wait 2 minutes and if the dials on your water meter are moving when no water is being used there may be a leak.