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Leak Rebate or Unexplained High Water Usage

North East Water may be able to offer a Leak Rebate* to customers who have undetectable leaks or are experiencing unexplained high water usage. This does not include leaks due to a lack of maintenance on property appliances including air-conditioners, hot water systems and solar panels.

For further information call our Customer Contact Centre on 1300 361 633.

*Up to $1000 once every 5 years.