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About Us

About Us

We provide water and sewer services to over 110,000 people in 39 localities across north-east Victoria.

Our profile

Our profile

We provide water and sewerage services across north-east Victoria.

Our profile
Governance

Governance

Learn about our various aspects of corporate governance.

Governance
Corporate documents

Corporate documents

You'll find all our corporate documents in this section.

Corporate documents
News & updates

News & updates

All our latest news and media releases.

News & updates
Fees & charges

Fees & charges

View our tariff structure for water and sewerage customers.

Fees & charges
Customer report card

Customer report card

The customer report card tracks our progress during our eight year business plan.

Customer report card
Complaints, compliments & feedback

Complaints, compliments & feedback

We value your feedback about our performance.

Complaints, compliments & feedback
First Nations reconciliation

First Nations reconciliation

Information about our reconciliation journey.

First Nations reconciliation
Customer and Community Advisory Group

Customer and Community Advisory Group

Learn more about our Customer and Community Advisory Group

Customer and Community Advisory Group
Tenders

Tenders

Information about the tenders process at North East Water.

Tenders
Approved contractor application

Approved contractor application

Online application for contractors to work on North East Water assets.

Approved contractor application